Leveraging Emotional and Artificial Intelligence for Organisational Performance

Discover a groundbreaking perspective on organizational success in Leveraging Emotional and Artificial Intelligence for Organisational Performance by Catherine Prentice. Published by Springer Verlag in 2024, this insightful paperback explores the innovative roles of Emotional Intelligence (EI) and Artificial Intelligence (AI) as essential services delivered by both employees and machines. With 176 pages of expert analysis, Prentice illustrates how these two forms of intelligence can enhance customer interactions and drive organizational performance. This 2023 edition is a must-read for business leaders, HR professionals, and anyone interested in the future of work. Embrace the power of EI and AI to transform your organization and elevate customer satisfaction. Get your copy today and stay ahead in the evolving landscape of business!