How People Tick

Discover the insights of human behavior with How People Tick by Mike Leibling, published by Kogan Page Ltd in 2009. This engaging paperback edition spans 224 pages and offers a comprehensive exploration of interpersonal conflict and conflict management. Leibling delves into the patterns of behavior that often frustrate us, such as gossiping, back-stabbing, and bullying. By understanding these behaviors, you will learn effective strategies to navigate relationships with 'difficult' individuals, making both your personal and professional life more harmonious. This revised edition is a must-read for anyone looking to enhance their communication skills and foster a more positive environment. Don't miss out on the opportunity to transform your interactions and improve your conflict resolution abilities!