Designing Performance Measurement Systems

Explore the intricate world of performance measurement with Designing Performance Measurement Systems by Fiorenzo Franceschini. Published by Springer Nature Switzerland AG in 2018, this insightful book spans 211 pages, offering a comprehensive look at the impact of Key Performance Indicators (KPIs) on organizations and their behavior. Franceschini delves into how KPIs not only drive social systems and economies, but also shape the very fabric of organizational decision-making. This thought-provoking read reveals the normative effects of KPIs, illustrating how they can transform organizations into reflections of what they measure. Whether you are a business leader, a student, or a professional in the field of performance management, this book is an essential resource for understanding the profound implications of measurement systems in today’s complex environments. Unlock the potential of effective performance measurement and discover how to navigate the challenges it presents.