Customer Development of Effective Performance Indicators in Local and State Level Public Administration

Discover the groundbreaking insights of Customer Development of Effective Performance Indicators in Local and State Level Public Administration by Rebekah Schulz, published by Emerald Publishing Limited in 2021. This essential hardback edition spans 144 pages and is a must-read for professionals in political science and public administration.

This pioneering book presents a structured approach for public organizations and their communities to collaboratively develop performance indicators tailored to their specific needs. By engaging communities in the process, organizations can establish performance metrics that are not only relevant but also contextually useful, enhancing accountability and effectiveness in public service. Join the conversation on improving public administration with this insightful resource.