Compliance or Defiance?

Discover the intricate dynamics of water service commercialization in Mireia Tutusaus's insightful book, Compliance or Defiance?. Published by Taylor & Francis Ltd in 2019, this engaging paperback spans 166 pages and delves into the challenges faced during policy implementation in small towns across Mozambique, Uganda, and Indonesia. Tutusaus meticulously documents three distinct case studies, offering readers a comprehensive analysis of the hurdles encountered in realizing effective commercialization. This book is essential for anyone interested in understanding the complexities of public service management and the critical factors influencing successful policy execution. Dive into this thought-provoking research and explore the balance between compliance and defiance in the realm of water services.