Right Every Time

Explore the thought-provoking insights of quality control in "Right Every Time" by renowned author K. J. M. V. This compelling hardback was published in 1990 by Taylor & Francis Inc and spans 192 pages of enlightening content. Building upon his earlier work, "Right First Time," the author, likened to a Druid in his exploration, delves into the intricate relationship between quality and the service industries.

Discover how quality can be perceived as a religion, complete with its own set of rituals and challenges. The book emphasizes that while managerial strategies can influence humanity within organizations, they cannot completely erase the human element. "Right Every Time" is essential reading for professionals seeking to understand the multifaceted nature of quality control and its profound impact on products and services. Dive into this captivating examination of organizational quality today!