Counselling by Telephone

Discover the essential skills for effective telephone counselling in "Counselling by Telephone" by Maxine Rosenfield. Published by Sage Publications Ltd in 1996, this insightful guide spans 160 pages and is a must-read for professionals in the fields of psychology and psychotherapy. This book delves into the nuances of building rapport with clients over the phone, mastering the art of active listening, and interpreting silences to foster meaningful connections. As telephone counselling becomes increasingly vital in today's fast-paced world, Rosenfield provides practical strategies that every counsellor can implement to enhance their practice. Whether you are new to counselling or looking to refine your skills, this comprehensive resource offers valuable insights for success in the realm of telephone interactions. Enhance your counselling toolkit with this indispensable guide!