Customer Service Games for Training
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Tietoa kirjasta
Discover the engaging and insightful book, Customer Service Games for Training, authored by Agatha C. Hughes and published by Taylor & Francis Ltd in 2017. This hardback edition spans 184 pages and is designed to enhance your customer service training through innovative games and activities. Hughes draws on the principles of systems thinking, which gained prominence after World War II, to provide effective strategies for managing complex customer service challenges. Whether you are a trainer, manager, or aspiring professional, this book offers practical tools to elevate your team's performance and improve customer satisfaction. Dive into Customer Service Games for Training and transform your approach to customer service today!
| Kirjoittaja | Agatha C. Hughes |
|---|---|
| Kustantaja | Taylor & Francis Ltd |
| Julkaistu | 2017 m. |
| Kieli | Englanti |
| Sivumäärä | 184 psl. |
| Sidosasu | Kovakantinen |
| ISBN | 9781138742741 |