{"product_id":"v-model-of-service-quality-emerald-publishing-limited-9781787696068-an-exploration-of-african-customer-service-delivery-metrics-grafton-whyte","title":"V-Model of Service Quality","description":"\u003cp\u003eDiscover the transformative insights of \u003cstrong\u003eV-Model of Service Quality\u003c\/strong\u003e by \u003cstrong\u003eGrafton Whyte\u003c\/strong\u003e, published by \u003cstrong\u003eEmerald Publishing Limited\u003c\/strong\u003e in 2018. This engaging paperback, spanning 160 pages, provides a robust framework for measuring service quality, tailored specifically to the unique social conditions of Sub-Saharan Africa.\u003c\/p\u003e \n\n\u003cp\u003eGrounded in real-world case studies, the V-Model offers practical applications for both researchers and managers seeking to enhance customer service. By bridging theoretical concepts with empirical data, Grafton Whyte equips readers with the tools needed to navigate and improve service quality in diverse environments.\u003c\/p\u003e \n\n\u003cp\u003eWhether you're a professional in the field or an academic looking to deepen your understanding, this book serves as an essential resource for anyone interested in customer service dynamics in Africa and beyond.\u003c\/p\u003e","brand":"Grafton Whyte","offers":[{"title":"Default Title","offer_id":52255687082326,"sku":"9781787696068","price":72.55,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781787696068.jpg?v=1767785093","url":"https:\/\/www.englishbook.fi\/products\/v-model-of-service-quality-emerald-publishing-limited-9781787696068-an-exploration-of-african-customer-service-delivery-metrics-grafton-whyte","provider":"Bookshop","version":"1.0","type":"link"}