{"product_id":"sustainable-customer-experience-design-taylor-francis-ltd-9781138658547-co-creating-experiences-in-events-tourism-and-hospitality-bert-smit","title":"Sustainable Customer Experience Design","description":"\u003cp\u003eExplore the transformative insights in \u003cstrong\u003eSustainable Customer Experience Design\u003c\/strong\u003e by Bert Smit, a 2018 release from Taylor \u0026amp; Francis Ltd. This comprehensive paperback spans 300 pages and dives deep into the nuances of designing, staging, and managing impactful experiences within the events, tourism, and hospitality sectors.\u003c\/p\u003e \n\n\u003cp\u003eBert Smit expertly illustrates the significance of sustainable development in shaping future trends within these industries and society at large. Whether you are a professional in hospitality or a student aspiring to enter the field, this book offers valuable perspectives on creating meaningful and environmentally-conscious customer experiences. Discover how sustainability can enhance your approach to customer engagement and help set you apart in a competitive market. Don't miss out on this essential guide to modern customer experience design!\u003c\/p\u003e","brand":"Bert Smit","offers":[{"title":"Default Title","offer_id":52227372319062,"sku":"9781138658547","price":194.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781138658547.jpg?v=1767741612","url":"https:\/\/www.englishbook.fi\/products\/sustainable-customer-experience-design-taylor-francis-ltd-9781138658547-co-creating-experiences-in-events-tourism-and-hospitality-bert-smit","provider":"Bookshop","version":"1.0","type":"link"}