{"product_id":"services-marketing-integrating-customer-service-across-the-firm-4e-mcgraw-hill-9781526847805-valarie-zeithaml","title":"Services Marketing: Integrating Customer Service Across the Firm 4e","description":"\u003cp\u003e\u003cstrong\u003eServices Marketing: Integrating Customer Service Across the Firm 4e\u003c\/strong\u003e by Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.\u003c\/p\u003e\n\u003cp\u003ePublished by McGraw-Hill Education, (2020), Paperback.\u003c\/p\u003e\n\u003cp\u003eTopics: Service industries, Marketing, Customer services.\u003c\/p\u003e","brand":"Valarie Zeithaml","offers":[{"title":"Default Title","offer_id":52229175509334,"sku":"9781526847805","price":69.1,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781526847805.jpg?v=1767744551","url":"https:\/\/www.englishbook.fi\/products\/services-marketing-integrating-customer-service-across-the-firm-4e-mcgraw-hill-9781526847805-valarie-zeithaml","provider":"Bookshop","version":"1.0","type":"link"}