{"product_id":"service-excellence-in-organizations-volume-i-business-expert-press-9781631577017-eight-key-steps-to-follow-and-achieve-it-fiona-urquhart","title":"Service Excellence in Organizations, Volume I","description":"\u003cp\u003eDiscover the essential principles of exceptional service with \u003cstrong\u003eService Excellence in Organizations, Volume I\u003c\/strong\u003e by \u003cstrong\u003eFiona Urquhart\u003c\/strong\u003e. Published by Business Expert Press in 2019, this insightful paperback spans 154 pages, providing a comprehensive exploration of service excellence in the modern business landscape.\u003c\/p\u003e \n\n\u003cp\u003eThis volume distinguishes between basic customer service and the higher standards of service excellence. It delves into the strategic and philosophical elements that drive successful organizations. Packed with theoretical insights, practical examples, and a self-assessment diagnostic tool, this book equips readers with the knowledge to identify and enhance their organization's strengths.\u003c\/p\u003e \n\n\u003cp\u003eIdeal for business leaders and professionals looking to elevate their service standards, \u003cstrong\u003eService Excellence in Organizations, Volume I\u003c\/strong\u003e is a must-have resource for fostering a culture of excellence within any organization.\u003c\/p\u003e","brand":"Fiona Urquhart","offers":[{"title":"Default Title","offer_id":52260358914390,"sku":"9781631577017","price":26.67,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781631577017.jpg?v=1767791130","url":"https:\/\/www.englishbook.fi\/products\/service-excellence-in-organizations-volume-i-business-expert-press-9781631577017-eight-key-steps-to-follow-and-achieve-it-fiona-urquhart","provider":"Bookshop","version":"1.0","type":"link"}