{"product_id":"re-organising-service-work-taylor-francis-ltd-9781138718432-call-centres-in-germany-and-britain-karen-a-shire","title":"Re-organising Service Work","description":"\u003cp\u003eThis title was first published in 2002. Call centres are a type of service work that stand at the interface between corporations and consumers. They exemplify more general tendencies present within service work. They also have a particular public image - being associated in the public mind with low skilled and regimented work.\u003c\/p\u003e","brand":"Karen A. Shire","offers":[{"title":"Default Title","offer_id":52231133200726,"sku":"9781138718432","price":151.56,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781138718432.jpg?v=1767747693","url":"https:\/\/www.englishbook.fi\/products\/re-organising-service-work-taylor-francis-ltd-9781138718432-call-centres-in-germany-and-britain-karen-a-shire","provider":"Bookshop","version":"1.0","type":"link"}