{"product_id":"quality-services-and-experiences-in-hospitality-and-tourism-emerald-publishing-limited-9781787563841-liping-a-cai","title":"Quality Services and Experiences in Hospitality and Tourism","description":"\u003cp\u003eDiscover the essential insights in \"Quality Services and Experiences in Hospitality and Tourism\" by Liping A. Cai, published by Emerald Publishing Limited in 2018. This comprehensive hardback, spanning 336 pages, delves into the intricate dynamics of quality service delivery within the hospitality and tourism industries. The book presents a rich blend of conceptual discussions and empirical evidence, showcasing both established and emerging theories. It thoughtfully examines the viewpoints of service providers and recipients, highlighting the critical elements that shape exceptional experiences in diverse hospitality settings. Whether you're a professional in the field or a student eager to learn, this book is a valuable resource for understanding the nuances of quality service and its impact on customer satisfaction. Enhance your knowledge and stay ahead in the competitive landscape of hospitality and tourism with this authoritative guide.\u003c\/p\u003e","brand":"Liping A. Cai","offers":[{"title":"Default Title","offer_id":52231355662678,"sku":"9781787563841","price":116.11,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781787563841.jpg?v=1767748104","url":"https:\/\/www.englishbook.fi\/products\/quality-services-and-experiences-in-hospitality-and-tourism-emerald-publishing-limited-9781787563841-liping-a-cai","provider":"Bookshop","version":"1.0","type":"link"}