{"product_id":"process-mastering-productivity-press-9780527763442-how-to-establish-and-document-the-best-known-way-to-do-a-job","title":"Process Mastering","description":"\u003cp\u003e\u003cstrong\u003eProcess Mastering\u003c\/strong\u003e by Ray W. Wilson.\u003c\/p\u003e\n\u003cp\u003ePublished by Quality Resources, (1998), Paperback, 168 pages.\u003c\/p\u003e\n\u003cp\u003eTopics: Customer services, Total quality management, Consumer satisfaction, Competition.\u003c\/p\u003e","brand":"Bookshop","offers":[{"title":"Default Title","offer_id":52231689437526,"sku":"9780527763442","price":47.28,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9780527763442.jpg?v=1767748687","url":"https:\/\/www.englishbook.fi\/products\/process-mastering-productivity-press-9780527763442-how-to-establish-and-document-the-best-known-way-to-do-a-job","provider":"Bookshop","version":"1.0","type":"link"}