{"product_id":"practical-guide-to-achieving-customer-satisfaction-in-events-and-hotels-taylor-francis-ltd-9780367723873-philip-berners","title":"Practical Guide to Achieving Customer Satisfaction in Events and Hotels","description":"\u003cp\u003eThe Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels.\u003c\/p\u003e","brand":"Philip Berners","offers":[{"title":"Default Title","offer_id":52263806632278,"sku":"9780367723873","price":187.94,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9780367723873.jpg?v=1767795716","url":"https:\/\/www.englishbook.fi\/products\/practical-guide-to-achieving-customer-satisfaction-in-events-and-hotels-taylor-francis-ltd-9780367723873-philip-berners","provider":"Bookshop","version":"1.0","type":"link"}