{"product_id":"leading-the-customer-experience-taylor-francis-ltd-9781472447692-inspirational-service-leadership-sarah-cook","title":"Leading the Customer Experience","description":"\u003cp\u003e\u003cstrong\u003eLeading the Customer Experience\u003c\/strong\u003e by Sarah Cook.\u003c\/p\u003e\n\u003cp\u003ePublished by Taylor \u0026amp; Francis Group, (2015), Hardback, 192 pages.\u003c\/p\u003e\n\u003cp\u003eTopics: Customer services, Leadership, Customer relations, Service à la clientèle.\u003c\/p\u003e","brand":"Sarah Cook","offers":[{"title":"Default Title","offer_id":52237008109910,"sku":"9781472447692","price":48.49,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781472447692.jpg?v=1767758037","url":"https:\/\/www.englishbook.fi\/products\/leading-the-customer-experience-taylor-francis-ltd-9781472447692-inspirational-service-leadership-sarah-cook","provider":"Bookshop","version":"1.0","type":"link"}