{"product_id":"gold-standard-harpercollins-focus-9781400224005-giving-your-customers-what-they-didn-t-know-they-wanted-colin-cowie","title":"Gold Standard","description":"\u003cp\u003eDiscover the secrets to creating extraordinary customer experiences with \u003cstrong\u003eGold Standard\u003c\/strong\u003e, an essential guide by renowned event designer \u003cstrong\u003eColin Cowie\u003c\/strong\u003e. Published by \u003cstrong\u003eHarperCollins Focus\u003c\/strong\u003e in 2021, this hardback edition spans \u003cstrong\u003e288 pages\u003c\/strong\u003e and is perfect for anyone looking to elevate their service to new heights. Colin Cowie, celebrated for crafting unforgettable events for the most discerning clients, shares invaluable insights and strategies that will help you cultivate memorable moments in any setting. Whether you are in hospitality, event planning, or any customer-focused industry, \u003cstrong\u003eGold Standard\u003c\/strong\u003e is your roadmap to delivering exceptional experiences that leave a lasting impression. Transform your approach and learn how to wow your clients like never before!\u003c\/p\u003e","brand":"Colin Cowie","offers":[{"title":"Default Title","offer_id":52273691296086,"sku":"9781400224005","price":23.56,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781400224005.jpg?v=1767810951","url":"https:\/\/www.englishbook.fi\/products\/gold-standard-harpercollins-focus-9781400224005-giving-your-customers-what-they-didn-t-know-they-wanted-colin-cowie","provider":"Bookshop","version":"1.0","type":"link"}