{"product_id":"flexible-kundeninteraktionsprozesse-im-communication-center-peter-lang-ag-9783631515105-michael-zapf","title":"Flexible Kundeninteraktionsprozesse Im Communication Center","description":"\u003cp\u003e\u003cstrong\u003eFlexible Kundeninteraktionsprozesse Im Communication Center\u003c\/strong\u003e by Michael Zapf.\u003c\/p\u003e\n\u003cp\u003ePublished by Peter Lang Pub Inc, (2003), Paperback, 223 pages.\u003c\/p\u003e\n\u003cp\u003eTopics: Call Center, Kommunikations-Mix, Kundenmanagement, Interaktion.\u003c\/p\u003e","brand":"Michael Zapf","offers":[{"title":"Default Title","offer_id":52243451609430,"sku":"9783631515105","price":75.02,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9783631515105.jpg?v=1767766580","url":"https:\/\/www.englishbook.fi\/products\/flexible-kundeninteraktionsprozesse-im-communication-center-peter-lang-ag-9783631515105-michael-zapf","provider":"Bookshop","version":"1.0","type":"link"}