{"product_id":"empowerment-hr-strategies-for-service-excellence-taylor-francis-ltd-9781138153967-conrad-lashley","title":"Empowerment: HR Strategies for Service Excellence","description":"\u003cp\u003e\u003cstrong\u003eEmpowerment: HR Strategies for Service Excellence\u003c\/strong\u003e by Conrad Lashley.\u003c\/p\u003e\n\u003cp\u003ePublished by Taylor \u0026amp; Francis Group, (2016), Hardback, 320 pages.\u003c\/p\u003e\n\u003cp\u003eTopics: Service industries, Management, Customer services, Quality control.\u003c\/p\u003e","brand":"Conrad Lashley","offers":[{"title":"Default Title","offer_id":52245769519446,"sku":"9781138153967","price":50.92,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781138153967.jpg?v=1767770239","url":"https:\/\/www.englishbook.fi\/products\/empowerment-hr-strategies-for-service-excellence-taylor-francis-ltd-9781138153967-conrad-lashley","provider":"Bookshop","version":"1.0","type":"link"}