{"product_id":"difficult-conversations-penguin-books-ltd-9780140277821-how-to-discuss-what-matters-most-douglas-stone","title":"Difficult Conversations","description":"\u003cp\u003eDiscover the art of navigating tough discussions with \"Difficult Conversations\" by Douglas Stone. Published by Penguin Books Ltd in 2000, this insightful paperback spans 272 pages and offers practical strategies for transforming challenging dialogues into constructive exchanges. Whether you're seeking a pay rise, needing to say 'no' to a boss or spouse, confronting a friend, or delivering an apology, this book equips you with the tools to handle these situations effectively. Learn how to approach difficult conversations with confidence, turning potential conflicts into opportunities for understanding and resolution. Perfect for anyone looking to improve their communication skills, \"Difficult Conversations\" is a must-read for personal and professional growth.\u003c\/p\u003e","brand":"Douglas Stone","offers":[{"title":"Default Title","offer_id":52247057203542,"sku":"9780140277821","price":15.31,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9780140277821.jpg?v=1767772232","url":"https:\/\/www.englishbook.fi\/products\/difficult-conversations-penguin-books-ltd-9780140277821-how-to-discuss-what-matters-most-douglas-stone","provider":"Bookshop","version":"1.0","type":"link"}