{"product_id":"designing-the-best-call-center-for-your-business-taylor-francis-ltd-9781578203130","title":"Designing the Best Call Center for Your Business","description":"\u003cp\u003eDiscover the essential guide to creating an exceptional call center with \u003cstrong\u003eDesigning the Best Call Center for Your Business\u003c\/strong\u003e by Taylor \u0026amp; Francis Ltd. This comprehensive resource, published in 2005, spans 300 pages and is now in its second edition, making it a vital addition for any business looking to enhance their customer service operations.\u003c\/p\u003e \n\n\u003cp\u003eThis book delves into all critical aspects of establishing and expanding a live agent call center. It offers in-depth insights on facilities and workstation design, site selection, and the importance of reliable communications and power backups. Whether you're a seasoned professional or just starting, this guide provides the tools and knowledge you need to succeed in the competitive world of call centers.\u003c\/p\u003e \n\n\u003cp\u003eEquip your business with the strategies outlined in this invaluable book and transform your call center into a powerful asset for customer satisfaction and growth.\u003c\/p\u003e","brand":"Bookshop","offers":[{"title":"Default Title","offer_id":52246466691414,"sku":"9781578203130","price":60.62,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781578203130.jpg?v=1767771319","url":"https:\/\/www.englishbook.fi\/products\/designing-the-best-call-center-for-your-business-taylor-francis-ltd-9781578203130","provider":"Bookshop","version":"1.0","type":"link"}