{"product_id":"designing-service-processes-to-unlock-value-business-expert-press-9781631573958-joy-m-field","title":"Designing Service Processes to Unlock Value","description":"\u003cp\u003e\u003cstrong\u003eDesigning Service Processes to Unlock Value\u003c\/strong\u003e by Joy M. Field.\u003c\/p\u003e\n\u003cp\u003ePublished by Business Expert Press, (2016), Paperback, 153 pages.\u003c\/p\u003e\n\u003cp\u003eTopics: Customer services, Service industries, management, Production planning.\u003c\/p\u003e","brand":"Joy M. Field","offers":[{"title":"Default Title","offer_id":52246468133206,"sku":"9781631573958","price":21.82,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781631573958.jpg?v=1767771321","url":"https:\/\/www.englishbook.fi\/products\/designing-service-processes-to-unlock-value-business-expert-press-9781631573958-joy-m-field","provider":"Bookshop","version":"1.0","type":"link"}