{"product_id":"designing-customer-service-processes-world-scientific-publishing-co-inc-usa-9781944659240-jochen-wirtz","title":"Designing Customer Service Processes","description":"\u003cp\u003e\u003cstrong\u003eDesigning Customer Service Processes\u003c\/strong\u003e by Jochen Wirtz.\u003c\/p\u003e\n\u003cp\u003ePublished by World Scientific Publishing Co Pte Ltd, (2017), Paperback, 64 pages.\u003c\/p\u003e\n\u003cp\u003eTopics: Production planning, Service industries, management.\u003c\/p\u003e","brand":"Jochen Wirtz","offers":[{"title":"Default Title","offer_id":52246479831382,"sku":"9781944659240","price":10.85,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781944659240.jpg?v=1767771339","url":"https:\/\/www.englishbook.fi\/products\/designing-customer-service-processes-world-scientific-publishing-co-inc-usa-9781944659240-jochen-wirtz","provider":"Bookshop","version":"1.0","type":"link"}