{"product_id":"dealing-with-difficult-people-hbr-emotional-intelligence-series-9781633696082","title":"Dealing with Difficult People (HBR Emotional Intelligence Series)","description":"\u003cp\u003eDiscover effective strategies for navigating challenging interactions with colleagues and clients in \u003cstrong\u003eDealing with Difficult People (HBR Emotional Intelligence Series)\u003c\/strong\u003e by the renowned \u003cstrong\u003eHarvard Business Review\u003c\/strong\u003e. Published in 2018, this insightful book spans 160 pages and delves into the emotional dynamics that underlie difficult workplace relationships.\u003c\/p\u003e \n\n\u003cp\u003eLearn how to manage your emotions and maintain composure during tough conversations, even when faced with passive-aggressive remarks. This essential guide not only helps you understand the emotional responses triggered by difficult individuals but also equips you with the tools to foster empathy and resilience. By applying the research-backed techniques presented in this book, you can transform challenging interactions into productive collaborations.\u003c\/p\u003e \n\n\u003cp\u003eEnhance your conflict management skills and improve your emotional intelligence with \u003cstrong\u003eDealing with Difficult People\u003c\/strong\u003e, a must-read for anyone looking to thrive in a complex work environment.\u003c\/p\u003e","brand":"Harvard Business Review Harvard Business Review","offers":[{"title":"Default Title","offer_id":50903583523158,"sku":"9781633696082","price":13.33,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781633696082.jpg?v=1753678135","url":"https:\/\/www.englishbook.fi\/products\/dealing-with-difficult-people-hbr-emotional-intelligence-series-9781633696082","provider":"Bookshop","version":"1.0","type":"link"}