{"product_id":"customer-service-training-taylor-francis-ltd-9781138433557-maxine-kamin","title":"Customer Service Training","description":"\u003cp\u003eEnhance your customer service skills with \u003cstrong\u003eCustomer Service Training\u003c\/strong\u003e by \u003cstrong\u003eMaxine Kamin\u003c\/strong\u003e, published by \u003cstrong\u003eTaylor \u0026amp; Francis Ltd\u003c\/strong\u003e in 2019. This comprehensive guide, spanning 224 pages, is part of the Trainer’s Workshop Series, offering a practical and hands-on approach to developing effective training in customer service. With a wealth of exercises, handouts, assessments, and structured experiences, this book equips you with everything you need to create impactful training sessions for employees. The easy-to-use icons throughout the book simplify navigation and implementation, making it an invaluable resource for trainers and managers alike. Elevate your team's customer service capabilities and foster a culture of excellence in your organization with this essential training manual.\u003c\/p\u003e","brand":"Maxine Kamin","offers":[{"title":"Default Title","offer_id":52247143186774,"sku":"9781138433557","price":230.38,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781138433557.jpg?v=1767772357","url":"https:\/\/www.englishbook.fi\/products\/customer-service-training-taylor-francis-ltd-9781138433557-maxine-kamin","provider":"Bookshop","version":"1.0","type":"link"}