{"product_id":"customer-service-intelligence-taylor-francis-ltd-9781138433465-merilynn-van-der-wagen","title":"Customer Service Intelligence","description":"\u003cp\u003eDiscover the essential insights of customer service with \u003cstrong\u003eCustomer Service Intelligence\u003c\/strong\u003e by Merilynn Van Der Wagen. Published by Taylor \u0026amp; Francis Ltd in 2017, this hardback edition spans 208 pages and is designed for those looking to enhance their customer service training. \u003c\/p\u003e \u003cp\u003eThis comprehensive guide presents a diverse array of management and educational theories, offering innovative approaches tailored for customer service trainers. With engaging case studies and real-world examples, \u003cstrong\u003eCustomer Service Intelligence\u003c\/strong\u003e brings the concept of customer service to life, enabling professionals to elevate their service strategies and foster stronger customer relationships. \u003c\/p\u003e \u003cp\u003eWhether you're a seasoned trainer or new to the field, this book is an invaluable resource for anyone dedicated to improving customer experiences and mastering the art of service excellence.\u003c\/p\u003e","brand":"Merilynn Van Der Wagen","offers":[{"title":"Default Title","offer_id":52247142924630,"sku":"9781138433465","price":242.5,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781138433465.jpg?v=1767772358","url":"https:\/\/www.englishbook.fi\/products\/customer-service-intelligence-taylor-francis-ltd-9781138433465-merilynn-van-der-wagen","provider":"Bookshop","version":"1.0","type":"link"}