{"product_id":"achieving-patient-aka-customer-experience-excellence-taylor-francis-inc-9781466583085-lessons-from-a-successful-cultural-transformation-in-a-hospital-rhonda-dishongh","title":"Achieving Patient (aka Customer) Experience Excellence","description":"\u003cp\u003e\u003cstrong\u003eAchieving Patient (aka Customer) Experience Excellence\u003c\/strong\u003e by Rhonda Dishongh.\u003c\/p\u003e\n\u003cp\u003ePublished by CRC Press, (2014), Hardback, 137 pages.\u003c\/p\u003e\n\u003cp\u003eTopics: Hospital-Patient Relations, Organizational Case Studies, Cultural Competency, Personal Narratives.\u003c\/p\u003e","brand":"Rhonda Dishongh","offers":[{"title":"Default Title","offer_id":52253245407574,"sku":"9781466583085","price":46.07,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781466583085.jpg?v=1767781657","url":"https:\/\/www.englishbook.fi\/products\/achieving-patient-aka-customer-experience-excellence-taylor-francis-inc-9781466583085-lessons-from-a-successful-cultural-transformation-in-a-hospital-rhonda-dishongh","provider":"Bookshop","version":"1.0","type":"link"}