{"title":"Joy M. Field","description":null,"products":[{"product_id":"designing-service-processes-to-unlock-value-business-expert-press-9781631573958-joy-m-field","title":"Designing Service Processes to Unlock Value","description":"\u003cp\u003e\u003cstrong\u003eDesigning Service Processes to Unlock Value\u003c\/strong\u003e by Joy M. Field.\u003c\/p\u003e\n\u003cp\u003ePublished by Business Expert Press, (2016), Paperback, 153 pages.\u003c\/p\u003e\n\u003cp\u003eTopics: Customer services, Service industries, management, Production planning.\u003c\/p\u003e","brand":"Joy M. Field","offers":[{"title":"Default Title","offer_id":52246468133206,"sku":"9781631573958","price":21.82,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781631573958.jpg?v=1767771321"},{"product_id":"designing-service-processes-to-unlock-value-business-expert-press-9781637427286-land-your-first-marketing-communications-job-joy-m-field","title":"Designing Service Processes to Unlock Value","description":"\u003cp\u003e\u003cstrong\u003eDesigning Service Processes to Unlock Value\u003c\/strong\u003e by Joy M. Field.\u003c\/p\u003e\n\u003cp\u003ePublished by Business Expert Press, (2024), Paperback, 202 pages.\u003c\/p\u003e\n\u003cp\u003eTopics: Business.\u003c\/p\u003e","brand":"Joy M. Field","offers":[{"title":"Default Title","offer_id":52266312008022,"sku":"9781637427286","price":33.94,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781637427286.jpg?v=1767799029"},{"product_id":"designing-service-processes-to-unlock-value-business-expert-press-9781953349262-joy-m-field","title":"Designing Service Processes to Unlock Value","description":"\u003cp\u003eUnlock the potential of service processes with \u003cstrong\u003eDesigning Service Processes to Unlock Value\u003c\/strong\u003e by \u003cstrong\u003eJoy M. Field\u003c\/strong\u003e. Published by Business Expert Press in 2020, this insightful third edition spans 186 pages, guiding readers through the intricacies of designing effective service processes that foster value co-creation between service providers and customers.\u003c\/p\u003e \n\n\u003cp\u003eIn this comprehensive guide, Field explores innovative frameworks and models tailored for all types of service processes, addressing the unique challenges faced in knowledge-intensive service environments. Whether you are a business leader, service designer, or aspiring entrepreneur, this book equips you with the essential tools to enhance service delivery and maximize customer engagement.\u003c\/p\u003e \n\n\u003cp\u003eDiscover how to navigate the expanding landscape of service opportunities and transform your approach to value creation. Elevate your understanding of service design with this essential resource today!\u003c\/p\u003e","brand":"Joy M. Field","offers":[{"title":"Default Title","offer_id":52276304871766,"sku":"9781953349262","price":30.3,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781953349262.jpg?v=1767817107"}],"url":"https:\/\/www.englishbook.fi\/collections\/joy-m-field.oembed","provider":"Bookshop","version":"1.0","type":"link"}